We aim to provide our customers with a clear and reasonable return process. Please read the following carefully before applying for a return.

1. Return Eligibility

Return Scope

Returned goods must be in basic integrity and not affect verification and processing. Items that significantly impair secondary verification may affect the refund outcome.

2. Return Deadline

2.1 Application Time
You can submit a return application within 30 days of receiving the goods.

2.2 Overdue Notice
Return requests submitted after the above deadline may not be accepted.

3. Return Process

3.1 Application Method
Please contact after-sales support via email before returning the goods, explaining your order information and the reason for the return.

3.2 Return Requirements
After receiving confirmation, please return the goods to the designated return address.

4. Return Address

Please send all returns to the following address:

2754 Lola Ave
Memphis, TN 38114
United States

5. Refund Processing

5.1 Processing Time
After receiving and verifying the returned goods, we will typically process your refund within 5–7 business days.

5.2 Refund Method
Refunds will be returned to your original payment method. The exact arrival time depends on the payment institution.

6. Contact Us

If you have any questions about our return policy, please contact us through the following methods:

Email: brenda19922025@outlook.com

Phone: (901) 670-5288